Continuing education and training are a vital part of maintaining quality service. The benefits of training and education far outweigh any loss in production or labor hours. Some of these benefits include keeping you on the cutting edge and assisting with employee and resident satisfaction.
With regular training, you can expect:
Increased employee satisfaction
The investment made in regular training tells your employees “you and what you do are valued.”
Increased adaptability
You should know how to do each and every job that is in your department, and someone in your department should know how to do each and every critical part of your job as a manager. This will help ensure that if you or one of your employees is sick or gone on vacation, for instance, nothing about your service will be stressed or forced to slow down.
Strengthened employee skills
Keeping up on the latest rules, regulations, techniques and trends in the industry will enhance your work and the work of your staff. You should also see improved performance and consistency throughout all staff members and shifts.
Decreased costs
Training in food production and portioning will improve speed of performance and decrease waste. Instruction in standard procedures and equipment will help prevent accidents. The end result is a strengthened bottom-line and improved productivity.
Decreased need for supervision
When employees gain knowledge, they also become more self-reliant and require fewer directives. This improves employees’ work satisfaction. In addition, less directives means increased efficiency and time that can be spent on other tasks.
Education Resources
Martin Bros. has a wide variety of resources on https://customer.martinbros.com/ under the Resources tab to assist in training your staff as well as helping you fulfill your own continuing education needs.
Dish! Online
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Webinar Schedule
Find out about and register for upcoming foodservice webinars.
Education On Demand
Access to videos and resources on several important healthcare and senior living topics.
Inservice Games
Access to downloadable games to make inservices for your staff informational and fun.
Videos
Access to videos on important topics such as Restaurant-Style Dining in Senior Living, Puree Process, Understanding F-Tags and more.
Downloads & Internet Links
These two sections have a wealth of printable resources and links to provide knowledge on a wide variety of topics.
Culinary Recipes
Search by word or category keyword through over 300 recipes created by the Martin Bros. Culinary Team, and easily pin the recipes to your Pinterest boards.
Seasonal Menu Ideas
Incorporating new recipes into your meal plan is a great key to resident satisfaction!
Martin Bros. Simply Menus web-based menu program provides access to a seasonal
menu that is updated each year. 
